Terms and conditions

These general terms and conditions of purchase and delivery are applicable to purchase agreements entered into with Weboksi Oy. By ordering from our website, you accept these general conditions.

Prices

All prices are exclusive of VAT and in EUR. Valid VAT is added to the prices displayed on our website.

Price changes

We reserve the right to change our prices.

Delivery time

The order is shipped from our warehouse usually within 1-2 working days. For custom-printed products, the delivery times are longer (see below). The delivery time for the order is determined by the products themselves and the recipient country. If the order contains items that are not currently in stock, the order will not be shipped until all products are ready for shipment. The delivery time is indicative and does not bind the sender. The delivery time for customer printed and other special products may vary.

Pickup from Weboksi's warehouse

The order can be picked up from Weboksi's warehouse without shipping. The customer is notified when the order is available for pickup. If the ordered products have not been collected within 14 days of the first notification, the order will be cancelled. Collection address: Bottenviksvägen 47, 68600 Jakobstad, Finland.

Returns

All items can be returned within 14 days of receipt, except custom-printed products (see below). Returns are paid for by the customer, except in the case that the return is a complaint. All items returned must be unopened and in salable condition. If you want to return an item, please contact our customer service via this link. In the message, you must state your order number and also attach a picture of the damage.

Conditions for printing your own logo on our products

In the following section, the term "logo applicator" refers to Weboksi's printing service, which on the website allows customers to upload their own file with motifs for printing. Print and logo refer to all motifs that the customer uploads to the logo applicator in order to print on one of our products. Customer or customer refers to individuals who purchase one or more products on weboksi.com, regardless of whether they are individuals or companies, and regardless of whether they are registered as a customer on the website or purchase a product without registering.
 
1. Returns of products with own logo
It is not permitted to return products printed with your own logo or motif. This refers to all prints that the customer has uploaded and printed through Weboksi's logo applicator. This means that you as a customer cannot return printed products after purchase. We therefore recommend that you double-check your specifications and files before ordering.
 
2. Delivery times for products with own printing
We reserve a longer delivery time for all products with our own printing. Packaging with your own logo or other motifs normally takes four weeks to produce and deliver, while custom-made stickers and other products take one week before the products leave our warehouse. In other words, our standard delivery times do not apply to products with your own printing.
 
3. The customer is responsible for the quality of the print file
Weboksi is not responsible for the quality of the print file, nor for the print result that occurs due to a print file of insufficient quality. It is the customer's responsibility to ensure that the print file is of high quality and meets the specifications specified in the logo applicator or on our website. Weboksi is not responsible for the quality of the final print if the print file uploaded by the customer does not meet the requirements specified on the website. We recommend that you, as a customer, carefully read our file specifications before uploading your print file.
 
4. Responsibility for copyright
Weboksi is not responsible for any copyright infringements. It is the customer's responsibility to ensure ownership of the file's contents.

Complaints

Remarks about transport damage must be made immediately upon receipt or unpacking of the delivery. Comments on the order must be made within seven days of receiving the product. Remarks on the invoice must be made within the last payment date. All comments must be made to our customer service via this link.

Promotions

On promotional occasions, prices cannot be combined with other offers, agreements and/or discounts. Local deviations may occur. Weboksi reserves the right to exchange rate changes and the right to adjust prices and fees.

Privacy policy

When you place your order with us, you provide your personal data. In connection with registration and ordering, you agree that we store and use your data in our business to fulfill the agreement with you.

Cookies

This webshop uses cookies. A cookie is a small text file stored on your computer that contains information to help the website identify and track users. Cookies exist as session cookies and as cookies that are permanently stored on your computer. When you visit the website, your browser is assigned a session cookie that is unique and is used not to confuse you as a user with other users. To be able to use the website in the best way, you should allow cookies in your browser. Cookies can be removed. In this webshop, cookies are used to, for example, keep track of your shopping cart, your settings and which pages you have visited in order to provide you with a better customer experience and support.

Owner's reservation

The item remains the property of Weboksi until it is paid for in full.

Changes to Terms

We have the right to change these terms and conditions.